Crutchfield

Crutchfield reviews

Outstanding
Outstanding: 9.5/10
308,766 customers have rated this store since 1996
Customer Certified
Crutchfield
  • Address: 1 Crutchfield Park Charlottesville, VA, 22911, UNITED STATES
  • Tel: (800) 955-9091
  • Online: advisors@Crutchfield.com

Crutchfield is one of the nation's leading Internet and catalog retailers of consumer electronics. Since its founding in 1974, Crutchfield has been a respected authority on car and home entertainment products. The people who staff Crutchfield's call centers are noted for their high integrity, product knowledge, and technical expertise. To aid shoppers, the site offers enhanced product information, unique shopping tools, multi-angle photos, product comparison charts, a detailed list of exactly what's included in the manufacturer's box, and much more. All products on the website are offered with a money-back guarantee and all orders come with free tech support.

Ordering Methods

  • Online
  • Email
  • Phone (888) 955-6000
  • Toll Free (888) 955-6000

Special Features

  • Confidential by Customer Request
  • Live Customer Service Rep.
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • Guaranteed Security

Delivery Methods

  • Priority Next Day Air
  • Standard Next Day Air
  • First Class Air (2-3 days)
  • Standard Ground

Payment Methods

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa
  • Personal Check
  • Other Optima, Western Union Quick Collect, PayPal

Crutchfield ratings

Summary

  • Overall rating
    9.5 /10
  • Would shop here again
    9.5 /10
Shopping Cart Icon

Shopping experience

  • Ease of finding what you’re looking for
    9.3 /10
  • Product selection
    9.3 /10
  • Clarity of product information
    9.3 /10
  • Product availability
    9.6 /10
  • Prices relative to other online retailers
    8.8 /10
  • Design of site
    9.2 /10
  • Shipping charges
    9.3 /10
  • Variety of shipping options
    9.1 /10
  • Charges stated clearly
    9.6 /10
Truck Icon

After order has been received

  • Order tracking
    9.7 /10
  • On time delivery
    9.7 /10
  • Customer support
    9.5 /10
  • Product met expectation
    9.4 /10
Reviews

Customer reviews for Crutchfield

  • 10/10 Review by: Verified customer

    Great job guys

    Shopping Cart Icon
    Full review
  • 10/10 Review by: Will

    I was impressed with the information available on the website on products, installation, compatibility and everything I needed to purchase.

    Shopping Cart Icon
    Full review
  • 10/10 Review by: Jesus

    Love this place very convenient and prices cant be beat no where online or at audioshops. Shipping is always great! The reward system is awesome as well. Great variety of all different products. Awesome customer serive as well. Return customer for...

    Shopping Cart Icon
    Full review
  • 9/10 Review by: Anon155

    Crutchfield is a great source for information about home/car audio and many other electronic products. They have been a go to for me for many years. Trusted source no doubt!

    Shopping Cart Icon
    Full review
  • 9/10 Review by: duuuude

    its cool, brahhhhhhhhhhhhh

    Shopping Cart Icon
    Full review
  • 9/10 Review by: Bugsy08

    lots of selection and fair prices.

    Shopping Cart Icon
    Full review
  • 10/10 Review by: Verified customer

    Awesome as always

    Truck Icon
    Full review
  • 10/10 Review by: Verified customer

    Great people to deal with.

    Shopping Cart Icon
    Full review
  • 10/10 Review by: jc

    I ordered from them when I was my sons age, now speakers for his ride. Love this place!

    Shopping Cart Icon
    Full review
  • 10/10 Review by: Mike

    Was able to make sure it fits car

    Shopping Cart Icon
    Full review