Sweetwater

Sweetwater reviews

Outstanding
Outstanding: 9.8/10
5,554 customers have rated this store since 2008
Customer Certified
Sweetwater
  • Address: 5501 US Hwy 30 W Fort Wayne, IN, 46818, UNITED STATES
  • Tel: 800 222 4700
  • Online: customerservice@sweetwater.com

Ordering Methods

  • Online
  • Phone 800-222-4700
  • Toll Free 800-222-4700

Special Features

  • Customer Info is Always Confidential
  • Live Customer Service Rep.
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • Gift Services

Delivery Methods

  • Immediate (Software Download)
  • Priority Next Day Air
  • Standard Next Day Air
  • First Class Air (2-3 days)
  • Standard Ground
  • International Express Air
  • International Regular Air

Payment Methods

  • American Express
  • Discover
  • Mastercard
  • Visa
  • Personal Check
  • Other PayPal

Sweetwater ratings

Summary

  • Overall rating
    9.8 /10
  • Would shop here again
    9.8 /10
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Shopping experience

  • Ease of finding what you’re looking for
    9.5 /10
  • Product selection
    9.4 /10
  • Clarity of product information
    9.5 /10
  • Product availability
    9.7 /10
  • Prices relative to other online retailers
    9.2 /10
  • Design of site
    9.4 /10
  • Shipping charges
    9.6 /10
  • Variety of shipping options
    9.6 /10
  • Charges stated clearly
    9.8 /10
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After order has been received

  • Order tracking
    9.7 /10
  • On time delivery
    9.7 /10
  • Customer support
    9.8 /10
  • Product met expectation
    9.7 /10
Reviews

Customer reviews for Sweetwater

  • 10/10 Review by: Verified customer

    Excellent customer service, as always.

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  • 10/10 Review by: Verified customer

    Find it hard to decide on any major purchases.....

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  • 10/10 Review by: Velasco1982

    Nick Always double check and give me a Call or email to make me sure to get the right stuff. Thanks Nick

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  • 10/10 Review by: Leo

    Always a fantastic experience buying from Sweetwater!!

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    Sweetwater is my chosen musical equipment source! Simply the best!

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  • 10/10 Review by: Dave

    Best experience with an online music equipment source I have ever had. They seem very knowledgeable about their products and are a big help with any questions I may have regarding my purchase. Most of all they offer free shipping and back up what...

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    Best place to buy music gear.

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  • 10/10 Review by: TC

    I have recently talked to sales reps, a technician (Paul,) and Aaron Rom concerning another product I purchased (a Soundcraft mixer). I needed to clarify some issues and they were exceptionally helpful in answering the questions I had. Actually,...

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  • 10/10 Review by: TRock

    Love you guys. Sweet water Rock's

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  • 10/10 Review by: Smack1960

    had 1 email problem.. But overall great experience.. vefy knowledgeable .. Helpful and friendly Great doing business wigh

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  • 10/10 Review by: Bob

    After calling the representative with my question, he was extremely helpful.

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  • 10/10 Review by: Dcpym

    phenomenal

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